Tours To Italy by Firebird - Reviews

Our clients' happiness is our first priority. The greatest thing about our work is to hear from our clients during and after their journey is over. Knowing that we’ve managed to surpass their expectations and hopes when they choose us to operate their Italian trip is the ultimate reward.

Having 99.8% customer satisfaction rate, we don’t forget about the rest 0.2% and keep working on making them happy as well. If you used our services and wish to provide feedback, you can visit Trust Pilot.

What Real Clients Say About Traveling With Us

Eileen Welch

Traveled to Italy from United States | Rated 5/5

Every aspect if our trip was above expectations. Our guides were extremely knowledgeable and friendly. I will definitely recommend Firebird tours in the future.
Nicholas Renna

Traveled to Italy from United States | Rated 5/5

Our trip was fantastic. The itinerary was well thought out. The hotels were 5 star. A special shoutout to the Hotel Locarno in Rome. The drivers were prompt and courteous. Our guides were knowledgeable and took great care of us. It was the perfect anniversary trip.
Dionne Thompson

Traveled to Italy from United States | Rated 5/5

The three cities tour was wonderful. It was well scheduled and went off without a hitch. We all thought that the Rome hotel, the Kolbe, could have slightly better amenities. In particular, the Kolbe did not provide drinking water or coffee in the rooms or facial tissue. But it was otherwise a really nice hotel with a great location and beautiful garden.
Mark Brandsgard

Traveled to Italy from United States | Rated 5/5

Firebird planning and service were excellent! All of our guides and drivers were prompt, knowledgeable, and professional. Our hotels were great, especially the Continental in Sorrento. First class all the way. We plan to recommend Firebird to all our friends.
Martha Alderson

Traveled to Italy from United States | Rated 5/5

We loved everything. The Tuscany region and staying at the del Orcia were so beautiful. The drive from Bologna to del Orcia Villa was magical. Venice was like a fairytale. Our guide in Rome on the first night of the walking tour.
Laura Gregory

Traveled to Italy from United States | Rated 5/5

Amazing.The hotels were great except one in Rome. I will give details. The tour guides were very knowledgeable. The rides and assistance were something that was greatly appreciated.This trip exceeded any and all expectations we had. We will be using Firebird for all future trips.
Joan Antoniello

Traveled to Italy from United States | Rated 5/5

I was very happy with the trip thanks to all the help from Daria in Customer Service. She was responsive before and during the trip. There were two small problems which she dealt with immediately! I would take another trip with them with Daria coordinating for me.
Steve Freedman

Traveled to Italy from United States | Rated 5/5

Excellent. You shelled to plan the trip we wanted and very responsive to our questions and requests. Each region we visited had different highlights, so I can’t come up with one. It was a very special trip. Everything was well thought out and made for a stress free trip. The couple of times that we ran into an issue, you were there to help in a friendly and gracious manner.
Timothy Hallahan

Traveled to Italy from United States | Rated 5/5

A very good job is getting through lines and ticketing without waiting. Definitely easier than the last time I visited Rome/Amalfi Coast. The gladiator training was definitely the highlight, as well as viewing the amphitheater and tour of Pompeii.
Rhett Savoie

Traveled to Italy from United States | Rated 5/5

Private drivers were great, efficient, and professional, with unexpected cultural feedback. The private walking tour guide was great, the Vinci day trip and wine-tasting meal fantastic, as was the Florence hotel. Coordination between the timing of vendors was the only slight hiccup. Loved the private walking tour of Florence and the Uffizi Gallery, Vinci Museum, the city, and the wine-tasting estate fantastic. GELATO and Naples style PIZZA!
Barbara Petriello

Traveled to Italy from United States | Rated 5/5

Absolutely fabulous. Your company went above and beyond our expectations. I think the tour guides (especially Italo and Marcella) were incredible! The staff (Rafaella and Jenny) at Villa Paradiso in Taormina were also outstanding.
Julie Gardner

Traveled to Italy from United States | Rated 5/5

This was one of the best organized, most incredible trips I have ever taken. I loved the unique hotels and locations that were chosen for us. Our tours were well chosen, and tour guides were informative, fun, and personable.
Patrick Roma

Traveled to Italy from United States | Rated 5/5

We especially enjoyed the guides provided. They were very knowledgeable, friendly, and accommodating. The accommodations were great. Coordination of travel and resolution of issues (which were few) were first-rate. Very well done!
Shirley Fara

Traveled to Italy from United States | Rated 5/5

The trip was amazing and flawless. Our guides were always on time and so very helpful. They were so friendly and enjoyed sharing the cities with us. We felt we had made a new friend by the end of the tour.
Angelica Palafox

Traveled to Italy from United States | Rated 5/5

It was great, everything that was promised happened, and customer service all through the journey was excellent.

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