Everything was as promised and top-shelf in terms of service

Our guide was well versed in local culture both past and present. she spoke many languages and was easily able to help us to feel not just seeing what was being presented to us. Everything was as promised and top-shelf in terms of service. I made some along the way adjustments even when our trip began and my coordinator was able to quickly make changes per my request. This was the first time we traveled abroad and didn't know what to expect, so Firebirdtours exceeded our expectations. We got the full attention of our guide while touring some of the most sacred and awe-inspiring places to see in Italy and having a one on one situation allowed us to really soak up the culture and the beauty of each place we viewed. The only thing that could have been better was more direction on what to do once dropped at the train station to Milan. First-time rail riders, we were a little lost until finding our way to an information kiosk inside of the station, maybe walk your traveler to the kiosk to get them started.