Tours To Italy by Firebird Reviews
Our clients' happiness is our first priority. The greatest thing about our work is to hear from our clients during and after their journey is over. Knowing that we’ve managed to surpass their expectations and hopes when they choose us to operate their Italian trip is the ultimate reward. Having 99.8% customer satisfaction rate, we don’t forget about the rest 0.2% and keep working on making them happy as well. If you used our services and wish to provide feedback, you can visit Trust Pilot.
Hotel NEXT to Pantheon: a very pleasant surprise.
Really liked the two main hotels, particularly the Albergo Del Senato right NEXT to Pantheon: a very pleasant surprise. The guides were terrific, knowledgeable, and nice- particularly enjoyed our day at the Colosseum with Grazia, who showed us Campo del Fiori and the best place for cappucino. Next time, would suggest scheduling some evening tours or activities on some of the days, as our tours all ended by 1:00. Things went very smoothly logistically for the most part- hotels, guides, and drivers were on top of everything.
The majority of guides and hotels were first-rate
The majority of guides and hotels were first-rate. the Hotel in Palermo was less than 4 star but was clean and the staff was helpful. The guide in Palermo on the first day for walking City Tour (December 30 ) was less than ideal. We did not have a tour guide for the Villa Romano on January 1 which was a surprise. Everything else was great.
This was our dream trip come true
Thank you for the most memorable and beautiful journey.
All of the tour guides we had were excellent
All of the tour guides we had were excellent. Loved St. Mark’s and the Vatican.
The seamless transfers were great
Our transfers were seamless, and our tour guide was exceptional!
The seamless transfers were great
Our transfers were seamless, and our tour guide was exceptional!
Such a great tour & time with grandson!
Small group travel is so much more appealing than a bus full of 30 people. Thanks for planning such a great tour for myself and my grandson!
I love the support while traveling.
I love the support while traveling. A special shout out to Kate, Anna, and Anastasia— these ladies provided excellent guidance and professionalism during our two-week Italy trip.
Everyday was a new highlight!
Everything we could have asked for.
Overall fantastic! Everything we could have asked for. The best guides were in Venice & Rome. Some suggestions:
The wine tasting evening that was part of the tour in everyone’s itinerary didn’t happen although we all waited more than 1 hour in the hotel lobby in Florence.
It wasn’t clear that we were supposed to have printed all out rail tickets before arrival. We were left at the railway station with no tickets on several occasions which was stressful.
Our guide in Pompeii, Marco, struggled with his English and didn’t seem to know much about the Amalfi coast.
