Tours To Italy by Firebird Reviews
Our clients' happiness is our first priority. The greatest thing about our work is to hear from our clients during and after their journey is over. Knowing that we’ve managed to surpass their expectations and hopes when they choose us to operate their Italian trip is the ultimate reward. Having 99.8% customer satisfaction rate, we don’t forget about the rest 0.2% and keep working on making them happy as well. If you used our services and wish to provide feedback, you can visit Trust Pilot.
Hotel NEXT to Pantheon: a very pleasant surprise.
Really liked the two main hotels, particularly the Albergo Del Senato right NEXT to Pantheon: a very pleasant surprise. The guides were terrific, knowledgeable, and nice- particularly enjoyed our day at the Colosseum with Grazia, who showed us Campo del Fiori and the best place for cappucino. Next time, would suggest scheduling some evening tours or activities on some of the days, as our tours all ended by 1:00. Things went very smoothly logistically for the most part- hotels, guides, and drivers were on top of everything.
The majority of guides and hotels were first-rate
The majority of guides and hotels were first-rate. the Hotel in Palermo was less than 4 star but was clean and the staff was helpful. The guide in Palermo on the first day for walking City Tour (December 30 ) was less than ideal. We did not have a tour guide for the Villa Romano on January 1 which was a surprise. Everything else was great.
Everything we could have asked for.
Overall fantastic! Everything we could have asked for. The best guides were in Venice & Rome. Some suggestions:
The wine tasting evening that was part of the tour in everyone’s itinerary didn’t happen although we all waited more than 1 hour in the hotel lobby in Florence.
It wasn’t clear that we were supposed to have printed all out rail tickets before arrival. We were left at the railway station with no tickets on several occasions which was stressful.
Our guide in Pompeii, Marco, struggled with his English and didn’t seem to know much about the Amalfi coast.
We were happy with everything!
The guides we had were very knowledgeable and the hotels were lovely. We had a slight mix-up with one hotel and one driver that did not pick us up due to an accident.
Good trip overall
Excellent Italy Trip
Excellent overall. A few of the hotels could have been a bit better. The guide were generally quite good. Drivers were great. Tour modifications were very well handled.
The trip was amazing
Wonderful trip
A wonderful trip. Fabulous sights. Exquisite hotels. And the best feature was our delightful knowledgeable helpful guides.
Winter Adventure to Italy
Overall, the trip was fantastic. The drivers were especially great Alessandro, Blendi, Antonio -all perfect and always on time. Train travel went without a hitch. The guides were extremely knowledgeable. We loved everything about San Quirico, — the town, hotel great.
Superb Tour!
We were on the Italy: Cultural Capitals tour. It was very well planned with tour guides who were excellent in all the cities and very enthusiastic and knowledgeable about more than just what they had to show us.
