Tours To Italy by Firebird Reviews
Our clients' happiness is our first priority. The greatest thing about our work is to hear from our clients during and after their journey is over. Knowing that we’ve managed to surpass their expectations and hopes when they choose us to operate their Italian trip is the ultimate reward. Having 99.8% customer satisfaction rate, we don’t forget about the rest 0.2% and keep working on making them happy as well. If you used our services and wish to provide feedback, you can visit Trust Pilot.
Hotel NEXT to Pantheon: a very pleasant surprise.
Really liked the two main hotels, particularly the Albergo Del Senato right NEXT to Pantheon: a very pleasant surprise. The guides were terrific, knowledgeable, and nice- particularly enjoyed our day at the Colosseum with Grazia, who showed us Campo del Fiori and the best place for cappucino. Next time, would suggest scheduling some evening tours or activities on some of the days, as our tours all ended by 1:00. Things went very smoothly logistically for the most part- hotels, guides, and drivers were on top of everything.
The majority of guides and hotels were first-rate
The majority of guides and hotels were first-rate. the Hotel in Palermo was less than 4 star but was clean and the staff was helpful. The guide in Palermo on the first day for walking City Tour (December 30 ) was less than ideal. We did not have a tour guide for the Villa Romano on January 1 which was a surprise. Everything else was great.
This was one of the best organized, most incredible trips
This was one of the best organized, most incredible trips I have ever taken. I loved the unique hotels and locations that were chosen for us. Our tours were well chosen, and tour guides were informative, fun, and personable.
All were helpful and on time
With my wife’s investigation with the great help from Thomas, it was an excellent booking with hotels and car services. All were helpful and on time.
We were consistently impressed with the quality of the tour guides
We especially enjoyed the guides provided. They were very knowledgeable, friendly, and accommodating. The accommodations were great. Coordination of travel and resolution of issues (which were few) were first-rate. Very well done!
We enjoyed each day that was planned
We enjoyed each day that was planned. All accommodations were beyond expectations, and the guides were amazing.
The transfer teams were punctual and welcoming.
The trip was amazing and flawless
The trip was amazing and flawless. Our guides were always on time and so very helpful. They were so friendly and enjoyed sharing the cities with us. We felt we had made a new friend by the end of the tour.
Great!
Well laid out and hotels were in wonderful locations.
It was great
It was great, everything that was promised happened, and customer service all through the journey was excellent.
Exceptional
The walking tours were exceptional in each city. Sabrina was the best guide of the entire tour, which is saying something as we enjoyed them all very much.
