Tours To Italy by Firebird Reviews
Our clients' happiness is our first priority. The greatest thing about our work is to hear from our clients during and after their journey is over. Knowing that we’ve managed to surpass their expectations and hopes when they choose us to operate their Italian trip is the ultimate reward. Having 99.8% customer satisfaction rate, we don’t forget about the rest 0.2% and keep working on making them happy as well. If you used our services and wish to provide feedback, you can visit Trust Pilot.
Hotel NEXT to Pantheon: a very pleasant surprise.
Really liked the two main hotels, particularly the Albergo Del Senato right NEXT to Pantheon: a very pleasant surprise. The guides were terrific, knowledgeable, and nice- particularly enjoyed our day at the Colosseum with Grazia, who showed us Campo del Fiori and the best place for cappucino. Next time, would suggest scheduling some evening tours or activities on some of the days, as our tours all ended by 1:00. Things went very smoothly logistically for the most part- hotels, guides, and drivers were on top of everything.
The majority of guides and hotels were first-rate
The majority of guides and hotels were first-rate. the Hotel in Palermo was less than 4 star but was clean and the staff was helpful. The guide in Palermo on the first day for walking City Tour (December 30 ) was less than ideal. We did not have a tour guide for the Villa Romano on January 1 which was a surprise. Everything else was great.
Rome tour was exceptional!
Were able to complete only 1 of our 3 tours because my wife became ill.But the tour was AMAZING!! Our tour guide was friendly, personable, and VERY knowledgeable! Loved our Travel Coordinator, she was VERY helpful! Rome tour was exceptional!
A dream come true
Our tour of Capri and stay in Sorrento was a dream come true. Thank you very much!
Wonderful and very organized trip
It was a wonderful and very organized trip. Even though I didn’t talk to the travel agent, I know she did a lot to fix issues with the airline that canceled, so her work was well done. We had a nice little hotel in Venice. The staff was wonderful. The other cities had great hotels, too.
Everything was as promised and top-shelf in terms of service
Our guide was well versed in local culture both past and present.
The entire trip was fantastic
Hard to pinpoint one highlight. The entire trip was fantastic.
The guides made the trip such a pleasure
The guides were all so friendly, knowledgeable, and informative, they made the trip such a pleasure.
The trip had many wonderful highlights
The trip had so many highlights that I can't pick one.
Our Rome guide was exceptional
Loved the Vatican so much, and our Rome guide was exceptional.
